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Things You Should Know
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Orange County Parks depends on you to help protect
wildlife, vegetation and geologic features. Please do not damage or remove any of
these features. Adherence to the following park rules and regulations will help
ensure a clean, safe and enjoyable experience for all. We appreciate your patronage.
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Wilderness areas are characterized by certain inherent
dangers. These dangers may include mountain lions, rattlesnakes, poison oak, poisonous
insects, extremes in weather, and rugged terrain. Your safety cannot be guaranteed.
Stay alert to potential danger!
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Trails are subject to closure for at least 3 days after
rainfall.
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Orange County Codified Ordinances are enforced in all
facilities.
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Visitors are responsible for knowing and complying
with all Orange County Ordinances and Regulations.
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Things You Should Know About Day Use Shelters
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Park visitors cannot rope or section off any part of the park. All rope, string,
tape, etc. will be removed by the Park Staff.
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If you are having a vendor come into the park, you will need to obtain a County
Property Permit before your event. You may contact the park office or County Property
Permits for an approved vendors list. County Property Permits may be reached at
714-834-5707 or www.ocpermits.com.
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Things You Should Know About Camping
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Each campsite has a BBQ, 2 picnic tables and a ground
stove. You may bring your own wood, or buy it from us. Wood may be purchased for
$5.00 a bag.
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The following regulations have been adopted for your
safety and enjoyment during your stay in the park. Visitors are responsible for
knowing and complying with all Orange County Ordinances and Regulations that apply.
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CAMPING
REGISTRATION RULES
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STAY
LIMIT
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Camping stay is limited to 15 days maximum per month for all Orange County Parks.
This also includes all extra vehicles and companions.
- Example 1: If camping stay is 15 (consecutive or nonconsecutive) days within a calendar
month, camper(s) must vacate camping parks for the remainder of that calendar month
before re-registering.
- Example 2: If camping stay falls between two calendar months (e.g.: staying from
Sept. 25th to Oct. 10th) a 5 day interim period is required before camper(s) can
re-register.
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GENERAL
RULES AND REGULATIONS
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Things You Should Know About Group Camping
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As the group leader, it is your responsibility to make sure that all of your group
knows and observes the park rules. Please, help us to protect the wilderness and
ensure a safe and happy camping experience for your group and any other groups who
may be near your site.
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Thank you for your reservation.
Call the park office if there are
any questions.
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Refund
Policy
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Refund Guidelines for reservation cancellation at Orange
County Park Facilities.
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Same day refunds for Cash, Check and Credit Card are allowed
Monday-Friday during Park Office Business Hours 8:00am-3:00pm.
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Next day refunds for Cash, Check and Credit Card are subject
to the following procedures (no exceptions).
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If you made your reservation on the Web-site and paid
Spherix directly by Check or Credit Card, you are to call 1-800-600-1600 and speak
directly to Spherix personnel and are subject to their guidelines.
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If you made your reservation at the park site by Cash,
Check, or Credit Card, you are subject to the following guidelines:
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- Request refund in writing, submitted to the Senior/Supervising Park Ranger.
- Written request must have the following:
- Date you made the reservation.
- Date you cancelled the reservation.
- Reason for cancellation
- Copy of reservation receipt attached
- Facility Park Ranger will review and send his/her memo (with customers’ written
request) to District Park Supervisor & Operations Manager to approve or deny, based
on County Refund Policy.
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If Approved:
- The Cash/Checks are sent to Accounting Services to process. It takes approximately
6 to 8 weeks after they receive the paper work.
- The Credit Cards are sent to Special Services. After they receive the paper work
it takes 2 to 3 business days to process.
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We recommend that you pay by Credit Card to process
any approved refunds quicker. If you have any questions please call the Park Office
number listed on your receipt.
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Please review the following information on Refunds
that are subject to Board Resolution No. 04-130.
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- For Cause: Refunds caused by inclement weather, personal medical or catastrophic
emergencies, park closures and administrative oversight.
- Inclement weather includes high winds, heavy rain or other weather conditions which
make the outdoor park site or amenity unusable for the reserved event or activity;
applies only to the outdoor areas and only to the date for which the outdoor site
or amenity has been reserved.
- Personal medical or catastrophic emergency for permittee or their immediate family;
includes serious illness or hospitalization, accident, injury or death. Documentation
from appropriate medical professional required for illness, hospitalization, accident
or injury.
- Facility closures by County resulting from emergency conditions (fire, flooding,
and other safety concerns) apply to total closures of the facility only.
- Oversight on the part of facility schedulers related to double bookings, scheduling
mix-ups, or other problems that preclude the permittee from utilizing the facility
or amenity when scheduled.
- In all cases listed above, facility Rangers shall make every attempt to reschedule
the event prior to recommending a refund.
- With the exception of inclement weather, refund requests for medical or catastrophic
emergencies, park closures or administrative oversight may be made up to and including
one day prior to the scheduled date of the permit or reservation.
- The $12.00 permit/reservation processing fee is non-refundable, with the exception
of items c and d above.
- Requests for refunds must be made in writing and submitted to the park or facility
office where the reservation was made. Written refund requests must be made not
later than 14 days after the scheduled event.
- Without Cause (i.e., reasons as described above): Refunds requested by the permittee
without cause shall be subject to certain time constraints and other conditions
to allow re-rental or reservation of facility, room or amenity.
- Request for refunds must be made in writing and submitted to the park or facility
office where the reservation was made.
- Processing fees will be deducted from the refund amount as follows:
- Non-refundable permit/reservation processing fee $12.00
- Refund for Group Use Areas $12.00
- Refund for Room Rentals and Outdoor Spaces $100.00
- Full refund will be granted if the event is cancelled at least four (4) months prior
to the reserved use, less the applicable processing fees.
- One-half refund will be granted if the event is cancelled between four (4) months
and three (3) months to the day of the event, less the applicable processing fees.
- No refunds will be granted it the event is cancelled less than three (3) months
to the day of the event.
- No partial refunds for reduced hours of usage. Refunds will be granted for complete
cancellations only.
- Contracted Programs Only: Refunds must be made in writing and received in the facility
office no later than eight (8) days prior to the start of the program.
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